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Nursing Home Advocate |
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SCRIPT: Adeline Gross / Nursing Home Patient (singing): “How great thou art …” Ninety-two-year-old Adeline Gross has lived in a nursing home for 16 years. Bea Knagg / Elderly Advocate: “I’m Bea Knagg with the ombudsman program." She rarely has visitors. But United Methodist Bea Knagg is a regular. Bea Knagg: “Is there anything that is going on today that I need to help you with?” Bea is a volunteer advocate who visits over 30 elderly residents a month, brightening their days and making sure they are well cared-for. Lorrayne Strebeck / Nursing Home Resident: “Make sure people are doing the right thing and doing their job.” Bea Knagg: “We’re there to let them know they have someone they can count on to help them resolve a complaint, to make their voice heard.” Bea Knagg: “Mr. Guzman, may I come in?” Bea is able to communicate that someone is listening and cares. Bea Knagg: “Your head is hurt? Is it all right if I talk to the nurse about the problem you are having with the pain?” Patty Ducayet / The Senior Source: “Nursing homes can feel like a prison to some people. Because if you don’t have anyone that visits or anyone to listen to you or anyone who you trust to deal with a problem, it’s prisonlike." “Hey, look, you got a new wheelchair!” Mr. Ward’s old chair didn’t support him properly, so Bea made sure he got a new one. “Does that feel better for your neck?” Bea encourages the patients to speak up for themselves, and others when necessary. Adeline Gross: “I enjoy people coming in. It thrills me and makes me stronger.” Bea Knagg: “I feel good every day that I go home, because I know I’ve touched someone. They touch me as much as I touch them—probably more.” And with Bea as their eyes and ears, life continues more positively for her new friends. TAG: Bea is currently training other volunteers to visit residents in nursing homes as well as assisted-living facilities, making sure the patients’ civil rights are not violated. Her next goal is to make sure they all get to vote in the upcoming election.
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